We had been on a bunch scheduling with Riviera Vacation to the Danube 5-twelfth August 2015, traveling out on BA 868 to Budapest from Heathrow, the flight and holiday break were satisfying. However, the flight with BA 867 back again from Budapest to Heathrow was not pleasing!! We arrived at Budapest airport and on examining in were explained to the flight was double booked and was “blocked” and there was some doubt as as to if we and Other folks about the Riviera group would get about the aircraft.
I carried the situation whilst The 2 Hostesses, stood with the doorway and chatted. It's possible when they had been skilled in customer treatment, and misplaced fat they'd have c assisted the travellers. Disgusted!!!!
I swear I won't ever journey by British Airways and portray a really terrible impression with the airline to all my contacts, All the top British Airways—what a crew you have got onboard—would seem disaster
in my sacrum that prohibits extended durations of sitting down. The 2 flights on my return AY956 and BA795 have been horrible. Wheelchair not supplied in Athens and no assistance after we arrived 5 hrs early for flight in Helsinki.
Nine months back I designed reservations for the flight to London. Considering that I am tall,six-3, and will use additional leg place, I compensated the extra rate for bulk head seats. I used to be notified which the flight time were transformed, but NOWHERE was I notified That may seats were transformed with the front with the cabin to close to the back, and in addition, I'm NOW Inside a MIDDLE SEAT. Had they notified me I almost certainly might have booked A different seat with leg area, entrance row On this cabin , exit doorway, and so on.
There was no wine I could drink with my food as only on supply was sav Blanc or red which I don’t consume.
Over the 29th of September my wife And that i had been booked to fly from San Francisco to Heathrow on flight No BAO 286. Regrettably we had been not able to receive seats in the identical row-she getting in row 37 and me getting in 48. Since they called the boarding ranging from the rear I boarded to start with but took many of the on board luggage to make sure that I could stow hers too and therefore lessen the worry on her. We have been equally Aged age pensioners and she or he is the truth is 81 several years old. Properly After i boarded there was a Cabin Hostess via the title of Veronique Gratpanche on duty to help and Once i stated what I had been attempting to do she was most involved that we had been seated up to now apart and he or she would see what she could do about this.
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The agent spoke with a British accent, which we believed was an awesome contact. Our phone was accidentally disconnected ahead of our concern on journey was answered so we known as back again once again. This time, the call volume was far too substantial so the automated service told us the call was currently being directed to another agency for assistance.
You should give me the email handle to which I should mail my Your Domain Name letter relating to unsatisfactory therapy at Heathrow Look at-in, previous Tuesday. Thanks.
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To the 10th Aug I was coming back from getaway from Shanghai (Pudong Int ). Flight BA168. I'd hurt my leg ( pulled a ligament)and was awkward in the prospect of the 11 one/2 journey to Heathrow. I commend u within the schooling of your respective staff who have been pleasant, professional and sympathetic.
The flight had been marketed as The brand new Dreamliner.. I feel we flew on th emost historical cramped airplane that does an extended haul!!!! Over the flight my spouse experienced to sit down aside, the stewards refused to seat us with each other instead of 1 one particular person presented to swap seats.
I realize there is a paid choice for seats, but when I had been capable to vary my seats on line, Or if the individual within your Consumer Services group hadn’t taken ten mins to talk to his manager, I would've been equipped to have the seat alternatives I wished, since they ended up accessible.